IT Projectmanager with CRM focus (m/f)

Wien, Österreich | Full-time | Partially remote

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We are Emakina. We are a bunch of digital experts, innovative nerds and passionate doers. Young. Experienced. Talented. Wild. Professional. Cooperative. Smart. Enthusiastic. And always realizing ideas.

We are proud of our team culture. We always have each other’s backs. Every day we strive for growth as individuals and together as a team.

What we do.

Digitalization of Austria’s biggest loyalty program jö #done 
Marketing Automation and more efficient customer service for Kastner & Öhler #done 
Optimization of POC sports' marketing and customer service #done 
Playing a key role in the digitalization of Vienna’s Tourist Board #done

Find out more https://emakinacee.com/done/ 

But enough about us. We are looking for an

 

IT Projectmanager with focus on CRM implementations (m/f)

Location: Vienna (partially remote from anywhere in Europe)

 

Within your role and as part of our team you can expect lots of varied and challenging tasks:

  • Project management in the implementation of CRM projects for our customers
  • Handling of project management tools (Jira, Confluence, Navision ...)
  • Structuring and documentation of customer requests, decisions and results
  • Needs and as-is analysis in the course of digital transformation for new and existing customers
  • Preparation and execution of customer workshops
  • Management of the conception phase with new customers as an interface to technology and creation
  • Requirements analysis and translation of customer wishes into concrete requirements
  • Sparring partner for all project participants during the effort estimation as well as during the entire implementation process
  • Project planning (time, resources, work packages)
  • Ongoing project controlling and reporting
  • Review of completed work packages
  • Management of your team as well as direct coordination and communication with the client

 

These are the professional requirements and personal skills we are looking for:

  • Professional experience as a project manager in the IT sector
  • Background in web technologies or technical understanding of digital technologies
  • Experience in working with customer relationship management systems and eCommerce solutions (ideally Dynamics CRM or Salesforce)
  • Knowledge of project management methodology, project procedures and tools
  • Time and priority management skills
  • Completed technical education (college or university level) or several years of practical experience
  • Proficient in English and German
  • A teamplayer by heart
  • Direct responsibility in your field of work and independent and structured way of working

 

The platforms we implement to help our customers:

  • Salesforce, MS Dynamics, Kentico CMS, Bynder DAM, InRiver PIM

 

The tools we use:

  • Atlassian Stack (Confluence, JIRA), MS Dynamics Navision

 

What we offer:

  • Secure job in an innovative and constantly growing company
  • Flexible working hours, home office as much as you want
  • Working fully remote (all over Europe - further away not possible due to time difference)
  • Work with an empowering, open and mutually supportive team
  • Personal responsibility and independent work with a lot of creative freedom
  • Lots of employee events and goodies (there is always a reason to celebrate)
  • Excellent public transport connection, only 400 meters to Hauptbahnhof
  • Salary: We offer you a salary above minimum wage set by the IT-collective bargaining agreement of EUR 3,000 monthly gross. Negotiable based on your expertise.

 

Join our mission to become the most important player to empower customer relations on the Austrian market!